Customer Service

Small Business Saturday

Small Business Saturday

Small Business Saturday takes place on November 26th this year. Here’s how you can prepare your business for the shopping event…

Why Your Business Should Be on Social Media

Why Your Business Should Be on Social Media

Advertising on social media can offer businesses a tremendous opportunity for targeting new customers and building loyalty online. If you’re thinking of going social, here are a few of the benefits to keep in mind.

How Technology is Transforming Business Today

How Technology is Transforming Business Today

Last month we asked you to pick what the best tech invention of the 21st century was, from smartphones to artificial intelligence. The overwhelming majority coined smartphones as the greatest, followed by online streaming. The truth is all the tech inventions of the 21st century have helped to transform how we do business today.

Ways to Improve Your Customer Service

Ways to Improve Your Customer Service

Customer service is an integral part of the success of any organization. Studies estimate that two out of three customers are willing to spend more with businesses where they have received top-quality service. Here are some strategies to keep in mind as you improve your organization’s customer service.